Frequently Asked Questions
Everything you need to know about your RitFit journey, from order tracking to equipment maintenance.
What is the standard shipping time for heavy gym equipment?
Most orders are processed within 1-2 business days. Large items like power cages and weight benches typically arrive within 5-10 business days via specialized freight carriers to ensure safe delivery.
Do you offer a warranty on RitFit strength training products?
Yes, we stand by our quality. We offer a 1-year warranty on most strength equipment and a lifetime warranty on specific frame components. Please refer to your product manual for specific coverage details.
Can I return a product if it doesn't fit my home gym space?
We offer a 30-day return policy. Items must be in their original packaging and unassembled condition. Please note that customers are responsible for return shipping costs on non-defective items.
Are RitFit weight plates compatible with standard Olympic bars?
Our Olympic weight plates feature a 2-inch center hole, making them perfectly compatible with any standard Olympic barbell. We also offer 1-inch plates for those using standard home gym bars.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Klarna and Affirm so you can build your gym now and pay later.
How do I track my delivery?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's portal. For freight shipments, the carrier will call you to schedule a specific delivery window.